Privacy Policy

Privacy Policy - Zozo Chat

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: October 15, 2023

1. Introduction

Welcome to Zozo Chat! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you register with the application, such as:

  • Name and username
  • Email address
  • Phone number
  • Profile picture
  • Any other information you choose to provide

Derivative Data

Information our servers automatically collect when you access the application, such as:

  • Your IP address
  • Device information (type, operating system, unique device identifiers)
  • Browser type
  • App usage data
  • Access times and dates

Chat Data

We collect and temporarily store the content of your messages to deliver them to recipients and provide our services. Messages are encrypted in transit and stored securely.

Note: We do not permanently store your chat messages on our servers after they have been delivered to the recipient, except in cases where retention is required by law or to ensure proper functioning of our services.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Provide, operate, and maintain our services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues and fraudulent activities
  • Comply with legal obligations

4. How We Share Your Information

We may share information we collect about you in the following ways:

With Your Consent

We may share your information with third parties when you consent to such sharing.

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Data Type Retention Period
Account Information Until account deletion request
Chat Messages Temporary storage for delivery (typically less than 30 days)
Usage Data Up to 24 months for analytics

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request copies of your personal data.
  • Rectification: You can request that we correct any information you believe is inaccurate.
  • Erasure: You can request that we erase your personal data under certain conditions.
  • Restrict processing: You can request that we restrict the processing of your personal data.
  • Object to processing: You can object to our processing of your personal data.
  • Data portability: You can request that we transfer the data we have collected to another organization.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@zozochat.com

Address: Zozo Chat Inc., 123 Privacy Lane, Data City, DC 10101

© 2023 Zozo Chat. All rights reserved.